|DISC > Success Stories|
|United States Army - Criminal Investigation Command|
Products: Orion D1050
The USACIC stores records on WORM (Write Once, Read Many) optical disks in compliance with government regulations to ensure that records are permanent and cannot be changed or modified. Using a custom image retrieval software program, employees quickly and easily enter a case number and retrieve any file on the system. The case file is printed and prepared under the Freedom of Information Act and the Privacy Act. At the end of July 2000, an estimated 5.3 million images have been stored on the system
One of the major savings of the DISC system is the reduction in employee time. The office receives an average 10 thousand requests for names, and criminal history checks per month. According to Webb's studies, to pull those paper files, copy the folder and re-file it took 5.22 years or a little over 5 people to do that job in a year. The DISC storage solution allows employees to do the same job in one and a half man-years.
Maintenance and backup have also been a benefit. Using the optical system, one jukebox is used as the primary storage system, while the second unit is maintained as a mirror image of the primary system for backup. Both the primary and secondary systems are updated simultaneously, ensuring that if the primary system suffers a failure or any other downtime, the USACIC's system administrator can immediately switch all functions over to the secondary system without any noticeable change to the users.
"We have no complaints about the system, the maintenance, or DISC. If I were going to purchase again, I would buy from DISC," continued Webb. "I have no doubt capacities will continue to double probably 2 or 3 more times before technology changes completely and I'll have all 40 years of files in my back pocket."